We reserve the right to cancel any order for any reason up until receipt by the customer. Unfortunately we cannot accept any goods where we have not been notified of a problem within 30 days.
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If you would like to return anything or have any problems, please either call us on 01530 813000 or email us at will help solve any problem to your satisfaction and advise how to proceed. We offer a FREE returns service for any item/orders with a Nett value of over £50 (Mainland UK ONLY) and you can return any item to us within 30 days of receipt for any reason and get a full refund or exchange, no questions asked. The products must be in brand new condition, with all the tags and packaging.
We will always endeavour to ship your items at the most reasonable shipping rate, but we reserve the right to charge any additional shipping charges we may incur.Īt 1stMX we pride ourselves on our customer service. All orders over £100.00 - FREE deliveryįor other International destinations please contact us by email on cannot be held liable for any consequential loss caused by late delivery or loss by our carriers, only for the value of the lost goods.International Shipping Europe 3-5 day delivery (APPROX) All orders £100 and over - FREE delivery.All orders up to £99.99 - £9.95 delivery.We will always try our best to get your order to you as fast as possible.
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If anything on your order is time sensitive and you need it the next day or you need to upgrade to a Saturday delivery so that you can ride at the weekend, please let us know so we can confirm your delivery options and do all we can to get it to you in time.
(not including weekends or Bank Holidays).However we cannot guarantee a next day delivery, sometimes we have to replace stock which can mean your order may be slightly delayed,
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